High Level Software - September 2023

Booking Search - Group Portal

You will have the capability to search for bookings associated with all your properties directly from the group portal. The search options for bookings include:

1. Status (Active, Cancelled, No Show, All)

2. Booking reference

3. Guest Name

4. Arrival Date

Availability Improvements

We've enhanced our Availability endpoints for faster data transmission to and from the system, ensuring swift updates for pricing and restriction changes. This acceleration also extends to the channel manager and connected third parties.

SMS Opt In/ Out Option

As of October 1st, we will be implementing a new pricing structure for SMS requests, marking a change from our previous practice of providing them for free following the launch of pay by link. An email has been dispatched to inform you about this update. Should you need further details, please don't hesitate to contact your dedicated account manager. Alternatively, you can utilize the link provided below to get in touch with our support team. Both options are accessible to assist you in comprehending the new charges and, if you wish, opting out of the service.

Minor Updates & Enhancements

We have also released several minor updates that affect the following areas:

• Integrity Checks – Minor bug fixes and enhancements

• Finance Transfer – Minor bug fixes and enhancements

• Reports - Mass removal of all uncategorised sales

• Open API – Minor bug fixes and enhancements

• Payment type editing – Manager users can now edit payment types via the hotel options